The Challenge

The Chubb had a series of analytical applications already in circulation. The users of those applications encountered challenges when determining actionable decisions covering Revenue using that data in its current form.

The challenge was to create an experience that better visualised the data helping the users and SME’s within the organisation to create more proactive decisionmaking via an easier to use interface. The visualisation platform of choice by the client was Qliksense.

UX Discovery Workshop

The Approach


This involved reaching working with several representatives from different parts of the business within a workshop setting to obtain the requirements and constraints for the design project. The workshop lasted a full day.


Time was spent understanding how the organisation worked, what their goals and frustrations were, how their frustrations from their perspective limited them versus their competitors, sourcing the latest corporate style guidelines. Time was also spent understanding current solutions.


The design requirements included focusing on tablet only for the first release. Adobe XD was the ideal choice to create a prototype that simulated Design handover documentation was created for solution architects who would build the visualisations.

Tools & Techniques Used

  • Discovery Workshop
  • Research
  • Pen / Paper
  • OmniGraffle
  • Adobe XD
  • Qlik Sense

View Prototype

Adobe XD Prototype
View Prototype